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Pricing
Selected currency is UK Pounds. Click the symbols to change currency.

Choice of billing models

Choose from the billing model that suits you best. With both models you pay only for results - messages you send where the system was unable to suggest an answer are not counted.

Choose a metered account if you expect a low activity level on the account, or do wish to keep charges to a minimum whilst your knowledge base is established.

Choose a volume account if you expect to send 400 messages or more per month through the system.

A one-off activation fee of £9.99 applies to all accounts.

Metered accounts

This is a pay-as-you-go model, where you pay a flat rate of £0.08 per message sent, regardless of the number of messages handled by your system. Metered accounts must be settled at the end of each month and there is no minumum charge in any billing cycle.

Volume accounts

Volume accounts are billed in advance but provide much lower per-message fees for higher usage. Usage above the pre-paid allowance is charged at the metered rate of £0.08.

Volume account Cost (£) Per message (£) (*)
Volume  500 29.99 0.06
Volume 1000 49.99 0.05
Volume 2000 79.99 0.04
Volume 5000 149.99 0.03

(*) Price per message is based on full usage of the monthly message allocation

Example: You purchase a Volume 1000 account and send 800 messages in the first month. The total cost for the month is £49.99. The following month you send 1100 messages, so at the end of the month you need to settle your account for usage over allocation of 100 messages at £0.08 per message.

Payment

The easiest way to pay is by credit card on our secure server. Settlement by cheque, standing order or direct bank transfer is also available by prior arrangement. Please contact us for more information.

Discounts

Educational, non-profit and government funded organisations please contact us for details of special rates.

UK Customers please note that prices exclude VAT at 17.5%

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